Live Telephone Contacts for After Hours

Has anybody heard about a Medicare requirement that providers have an after hour telephone contact for patients be staffed with a live person and not a recording instructing the patient what to do/who to contact? Thank you in advance!

Mary Dressler, CPC, CEMC
T: 405-271-1500 ext. 54180 F: 405-271-2499
Email: mary-dressler@ouhsc.edu


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